GIKTEC_
Mission-critical IT support for physical security companies that cannot afford downtime.
Giktec Technologies provides specialised managed IT support for armed-response, guarding and control-room operations across Gauteng. We take ownership of your infrastructure, networks, servers, Microsoft 365, cybersecurity, ERP systems, mobile devices and control-room technology so your security operation keeps moving when pressure is high.
For most businesses, a frozen computer delays admin work. For a physical security company, it can delay alarm reception, dispatch coordination, client communication, response-team visibility and control-room operations.
Generic IT providers are not built for mission-critical security environments. They may understand laptops and email, but they often do not understand the urgency of:
Giktec Technologies closes that accountability gap. We investigate across the full technology environment, identify the likely source of failure, coordinate suppliers where needed and help restore operational continuity.
Purpose-built for small to medium physical security and armed-response companies operating in Gauteng. All prices are quoted in South African Rand, exclude VAT and are billed monthly. Pricing is per active managed device, including PC, laptop, server or mobile endpoint enrolled in MDM.
• M365 Business Standard upgrade: +R55 / dev / mo
• Google Workspace Starter: +R85 / dev / mo
• Advanced integration & scripting: +R750 / mo
• Additional server monitoring: +R650 / server / mo
• Azure cloud architecture design: from R8,500 once-off
• Hardware / motherboard diagnosis: R450 per incident
• Custom SOC / SIEM integration: quoted separately
• Penetration testing: from R15,000 once-off
• Physical site network audit: R4,500 per site
End-to-end ERP deployment, configuration, user setup and ongoing support tailored for security company operations, including fleet, HR, payroll, billing and dispatch.
| Tier Scale | Operational Scope | Monthly Fee (excl. VAT) | Once-Off Setup Fee |
|---|---|---|---|
| Starter | Up to 10 users | R3,500 / month | R8,500 |
| Business | 11 to 50 users | R6,500 / month | R15,000 |
| Enterprise | 50+ users | R12,000 / month | R25,000 |
ERP platform licensing and hosting (cloud or on-premise) • Initial data migration and configuration • User training for up to 5 users per tier • Remote support and monthly maintenance • Software updates and patches • Monthly usage and performance report. Add-ons: Custom module from R4,500 | Site support: R550/hr | ERP + Control Room Bundle: 15% discount.
Dedicated managed service for security control rooms covering system uptime, camera and alarm integrations, remote monitoring infrastructure and 24/7 alerting.
| Tier Scale | Operational Scope | Monthly Fee (excl. VAT) | Once-Off Setup Fee |
|---|---|---|---|
| Basic | 1 room, up to 20 endpoints | R2,800 / month | R5,000 |
| Advanced | 1 to 3 rooms, up to 60 endpoints | R5,500 / month | R10,000 |
| Enterprise | Unlimited rooms and endpoints | R9,500 / month | R18,000 |
Control room hardware and software monitoring • Camera, alarm and access control system integration • 24/7 automated alerting and incident notification • Remote diagnostics and fault resolution • Web-based system health dashboard • Monthly uptime and incident report • Firmware and software update management. Add-ons: Custom dashboard from R3,500 | Site callout: R550/hr | ERP + Control Room Bundle: 15% discount.
Security companies do not need more fragmented support. They need one partner that understands operational pressure, investigates the full environment and drives the technical response until there is clarity.
A single support channel for users, devices, infrastructure, cloud and control-room incidents. You do not have to chase the network provider, software provider, server technician and hardware supplier separately.
Less supplier confusion. Faster escalation. Clearer accountability.
Automated monitoring and alerting across supported devices, servers, networks and critical services. We do not only wait for users to complain. Supported infrastructure can be monitored so warning signs are caught early.
Improved visibility. Earlier fault detection. Operational continuity.
Technical liaison across internet, software, hardware and monitoring-system suppliers. When a fault involves multiple suppliers, we gather evidence, investigate and coordinate escalation.
Fewer blame games. Stronger technical evidence. Disciplined handling.
Remote, onsite, monthly managed and project-based services aligned with operational growth. Giktec’s support model can scale with your users, devices, servers, control rooms and applications.
Support that grows with your security operation instead of holding it back.
Book an IT infrastructure and control-room assessment with Giktec Technologies today. Establish absolute tech accountability.
GIKTEC TECHNOLOGIES
Integrated IT Support for Physical Security Companies. Engineered for high-stakes operational environments across Gauteng.
HQ Address: 17 Arkwright Avenue, Wynberg, Sandton, South Africa
Digital Mail: info@giktec.co.za
Web Portal: www.giktec.co.za
Giktec Technologies provides specialised managed IT support, control-room technology support, server monitoring, network management, cybersecurity, Microsoft 365 administration, ERP support and mobile-device management for physical security companies across Gauteng.